I found Phil through Facebook as he was recommended by a few friends of mine, I messaged him about two of my guitars that needed a good set up. He responded quickly and was able to pickup them up the next day to return them within 48 hours but even better, he stayed in contact constantly and kept me up to date with what was happening. And although I was only looking for a set up he gave me lots of advice on other things that could be carried out to make the guitar more playable. I was over the moon with the level of care and attention to detail he puts into his work